Privacy Policy

At Door Doctor, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, contact us for services, and interact with us on social media.

Information We Collect:

We may collect the following types of information from you:

  • Personal Information: This includes your name, email address, phone number, mailing address, and any other information you voluntarily provide, such as through our website contact forms, social media interactions, or service requests.
  • Technical Information: When you visit our website, we may automatically collect information about your device and browsing activity, such as your IP address, browser type, operating system, pages accessed, and time spent on our site.
  • Analytics Information: We may use third-party analytics tools to collect information about your use of our website, such as website traffic and user behavior.

How We Use Your Information:

We may share your information with the following third parties:

  • Service Providers: We may share your information with third-party service providers who help us operate our website and provide our services, such as web hosting providers, email marketing service providers, and appointment scheduling software.
  • Legal and Regulatory Authorities: We may disclose your information if required by law, such as in response to a subpoena or court order.

Sharing Your Information:

We use your information for the following purposes:

  • To provide and improve our services, including scheduling appointments, offering quotes, and performing garage door repairs and installations.
  • To communicate with you about your service requests, appointments, and promotions.
  • To respond to your inquiries and provide customer support.
  • To analyze website traffic and user behavior to improve our website and services.
  • To personalize your experience on our website.
  • To comply with legal and regulatory requirements.

Your Choices:

You have the following choices regarding your information:

  • You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the footer of our emails.
  • You can access and update your personal information by contacting us through our website contact form or by calling us at [Your Phone Number].
  • You can request that we delete your information by contacting us through our website contact form or by calling us at 703-709-7933

Data Security:

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information against breaches or other security incidents.

Children’s Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately.

Changes to this Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website. We encourage you to review this Privacy Policy periodically for the latest information.

Contact Us:

If you have any questions about this Privacy Policy, please contact us through our website contact form or by calling us at 703-709-7933