Terms & Conditions

Last updated: October 28, 2025

Welcome to Door Doctor! These Terms and Conditions (“Terms”) govern your use of our website https://doordoctorva.com and any services provided by Door Doctor (“we,” “us,” or “our”).
By using our website, submitting a form, or scheduling a service, you agree to these Terms. If you do not agree, please do not use our site.

1. Our Services

Door Doctor provides professional garage door repair, installation, and maintenance services in Northern Virginia.
Information on this website is provided for general purposes only and may change at any time without notice.

While we strive for accuracy, we make no warranties that:

  • The website will always be error-free, uninterrupted, or fully up to date, or
  • The information provided is guaranteed to be complete or accurate for every situation.

Service availability, pricing, and terms may vary by location and are subject to confirmation when you schedule or request an estimate.

2. Use of Our Website

By using this website, you agree to use it only for lawful purposes.
You may not:

  • Submit false or misleading information through our contact or quote forms,
  • Attempt to gain unauthorized access to the website or its data,
  • Use our site to distribute spam or malicious software, or
  • Copy or scrape website content for commercial use without permission.

We reserve the right to restrict or terminate access to anyone who violates these Terms.

3. Quotes, Appointments & Payments

  • Any quotes or estimates provided via the website or by phone/email are non-binding until confirmed in writing or through an authorized representative.
  • Final pricing may depend on inspection, parts required, and scope of work.
  • Payment is due upon completion of service unless otherwise agreed.
  • We accept standard payment methods as communicated at the time of service.

4. Warranties & Liability

We stand behind our workmanship and aim for your full satisfaction.
However:

  • All services are provided “as is” and without warranty except those expressly stated in your service agreement or invoice.
  • We are not liable for any indirect, incidental, or consequential damages arising from use of our website or services.
  • We do not guarantee that our website or communications will be free of viruses or other harmful components.

If you believe our service was performed improperly, please contact us immediately so we can make it right.

5. Intellectual Property

All content on this website,  including text, images, logos, graphics, and layout is the property of Door Doctor VA and protected by U.S. copyright and trademark laws.

You may view or print pages for personal use, but you may not copy, reproduce, or republish any materials for commercial use without written permission.

6. Third-Party Links

Our website may contain links to third-party sites (for example, Google Maps or review platforms).
We are not responsible for the content, privacy practices, or accuracy of any third-party websites. Use of those sites is at your own risk and governed by their own terms.

7. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using our site, you consent to our data practices as described in that policy.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Door Doctor and its employees, contractors, and affiliates shall not be liable for any damages arising from the use or inability to use the website, or reliance on any information provided.
  • Our total liability for any claim relating to our services shall not exceed the amount paid by you for those specific services.

9. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to conflict-of-law principles.
Any disputes shall be resolved in the state or federal courts located in Loudoun County, Virginia.

10. Changes to These Terms

We may update these Terms and Conditions from time to time.
Any changes will be posted on this page with the updated date. Your continued use of the website after changes are posted means you accept those changes.